Miryam Mustafa, manager of Multivac Bulgaria Production: We are creating trained artificial intelligence for every employee

2026-05-133 min.

Industrial production in Europe develops in a direction that favors automation, digitalization and integration of artificial intelligence in everyday processes. Gradually, companies shift from traditional production models to intelligent systems, based on data, connection and technological adaptability. In this context, under the leadership of Miriam Servet Mustafa, Multivac Bulgaria Production establishes itself as one of the prime examples for modern industrial production, where these components are part of the long-term strategy for development. The establishment, which is part of the global Multivac group, undergoes a period of expansion and technological transformation, aimed towards higher efficiency and sustainability.

Located in the Bozhurishte industrial zone, in Bulgaria, the Multivac Bulgaria Production factory has been expanding significantly over the past couple of years. The production capability increases, investments in equipment have increased, and among that, engineering services have also expanded, aimed towards optimization of processes in the scope of the global group. At the top of the company is Miriam Servet Mustafa, who has engineering education with a leadership profile and years long experience in heavy industry. Her professional path includes managing investment projects, production teams, and complex technical processes.

"We are creating a trained artificial intelligence that will be a supporting factor for each new employee as they grow within our company," says Miryam Servet Mustafa, commenting on the MUknows project - an internal chatbot designed to support the adaptation of new employees and access to company information. The solution is part of a broader trend in the industry, namely the use of artificial intelligence not only in production, but also in organizational structures, training and knowledge management.

At Multivac Bulgaria Production, digitalization is the basis of the operation model. It includes integration of systems for controlling production, analysis of data in real time and connecting all stages of the technological and production cycle.