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Нуди работа / IT Engineer

01/08/20 назад
Бер-Хелла Термоконтрол ДООЕЛ

Конкурирај

  • Бугарија
  • Софија
IT Engineer

Automotive climate control panels and thermo management for the mobile industry are our competence and permanent innovations are our engine for growth. With over 1.700 employees at our different locations in Germany, China, India, Japan, the USA and since 2013 in Bulgaria we belong to the worldwide forefront of manufacturers of climate control panels and units for car air conditioning. We work for all leading OEMs and embrace the entire range from conception and development up to the production of complete climate control systems. With our innovative products we create comfort for people in motion.

 

Aiming to strength our team in Sofia Bulgaria (240 km to Skopje) we are looking for a highly motivated:

 

IT Engineer

 

This role is responsible for all tasks referring to the country IT environment (back office, front office) and local used applications. The incumbent is responsible for the analysis, the design, the implementation, the operation, and the support of the local IT environment. They provide user support, hardware and software maintenance, training and consultation. Providing these services in an effective and efficient manner will ensure maximum access of users to the IT Infrastructure, applications and IT services.

 

Responsibilities:

Helpdesk / Service Delivery

  • Coordinate, prioritize, assign and escalate issues;
  • Analysis and where possible resolve issues;
  • Resolves and/or escalates issues in a timely fashion;
  • Interacts with users and IT colleagues on all levels to help resolve IT-related issues and provides answers in a timely manner.

 

User Support & Service

  • Manages day-to-day user interaction;
  • Sets and manages user expectations;
  • Provide orientation to new users for Front Office IT systems (hardware, operation system, and software) and for Applications;
  • Train users about potential uses of Front Office IT systems and Applications;
  • Provide individual user training and support on request.

 

IT Infrastructure Front Office Systems

  • Install, configure, and maintain all Front Office IT Systems;
  • Troubleshoot all technological issues of Front Office Systems;
  • Maintain Front Office Systems.

 

IT Infrastructure Back Office Systems

  • Operate and maintain back office systems (File Server, Print Server, Application Server, Backup, Communication infrastructure, etc.);
  • Troubleshoot technical issues of Back-Office Systems;
  • Monitor the availability of the Back-Office Systems.

 

Application – Installed locally

  • Install, configure, and maintain all Applications;
  • Troubleshoot all issues;
  • Maintain Applications;
  • Coordinate issue resolution with application provided.

 

Requirements:

Education:

  • Bachelor’s degree in computer science, Information or Technology Systems, Engineering or related fields or appropriate working knowledge.

 

Certifications/Licensing:

  • MCSE or similar Microsoft Product certification.

 

Years and Type of Experience:

  • 2-years’ experience in Information Technology;
  • Proven working experience in similar position.

 

Key Required Skills, Knowledge and Capabilities:

  • Good English languages skills in writing and speaking;
  • Good communication skills, especially with management, business people IS/IT technicians;
  • Good organizational and planning skills.

 

We offer you:

  • Flexible working hours;
  • A canteen with outdoor area;
  • Good social pakage;
  • Additional payments base on years of work for BHTC;
  • Doctor cabinet in the plant;
  • Ensure company transport to the plant and park area for the BHTC employee;
  • Ethical attitude and written company values.
  • Високо
  • Дипломиран инженер
  • -
  • Полно работно време
  • Со работно место

Конкурирај

antoniya.ivanova@bhtc.com
HRBulgaria@bhtc.com

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